5+ Best Shopify Chatbot Apps in 2025

The Chatra Live Chat and Facebook app was developed by Roger Wilco LLC. The Shopify store owners enable communicating more with their customers by Live chat & Facebook messenger. Besides, this app also helps your sales increase because the customers will be supported to place the order. With your concern, they will be more satisfied. Especially, the Chatra Live Chat allows you to collect actionable feedback to improve the customer’s trust and your store reputation. Moreover, the shop owners are active to identify problems, collect the customer’s contact information and understand them better. Furthermore, by the Chatra app, you can track the shopper's cart contents to identify most valuable customers and provide suitable assistance in real time.

For an online store, it is hard to online 24/7 to provide the customers with advice and questions answering, hence, you can look for help from this app. Once you apply it in your store, it will play a role as an online sales assistant, which can complete many tasks. Particularly, it can help consumers find the products they want and give them the answers to their questions quickly. Moreover, this is such a smart app that all the collected feedback is used as a source of conversational experience, which helps to increase the quality of the future conversation. Another advantage of this app is that it is easy to install and use. All you need to do is to choose a template or create a new one for your store and wait for some seconds then you will have a virtual supporter for free.

Messenger Chatbot Marketing by Akohub is a Shopify app designed to help you turn store visitors into customers by linking Facebook Messenger chat with your store website. You could also use Messenger Chatbot Marketing to create your store's Facebook Messenger chatbot. The app saves your and your customers time significantly with immediate automatic replies to customers' messages. Having the app installed and you will be able to cut down on a large amount of time and money on customer service. Plus, your customers would receive answers immediately after they send their questions. Moreover, the app could be used to offer customers exclusive product discounts, as well as showcase the products to customers and let them place orders right within Facebook Messenger. The best thing is that, the app offers a free plan version. So what are you waiting for?

SMS Chatbot by HiSumo, which is released by the 79ecommerce team, is an important tool for all Shopify e-commerce administrators to notify your customers of new updates to their orders, answer simple queries and also broadcast preset news for marketing purposes. With SMS Chatbot by HiSumo, you are enabled to save your time and money by having entire control over your business. In details, this application will automatically send SMS text messages to the customers, notifying of receiving, paying, and delivery notes. Also, it will answer frequently-asked questions about your items, immediately provide your buyers with the necessary information they need. By doing so, this SMS Chatbox can engage your past customers with promo news, special discounts, and many more. We are available 24/7 for you in case you need our help. Install it today!

Track Your Store Sales Chatbot app developed by Statiny aims at earning and controlling your sales at the same time. In fact, the app will help you how to gain sales and control it since having any idea of metrics is important for growing your sales. In addition, the app provides users with smart, analytical data that is relevant to your online store. Take note that you can add some of your owners or admins of your online shop to share the statistic. With the app, you can see statistics on new or returned customers, the number of orders per period or gross total and many more. Moreover, the app offers you an instant orders notification and chatbot settings menu. Also, you can save your time since the app says no to complicated sales reports or graphs and tables. Don’t forget that Track Your Store Sales can track the fulfillment rates or compare the statistics between stores.