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5+ Best Shopify CRM Apps in 2025
5+ Best Shopify CRM Apps from hundreds of the CRM reviews in the market (Shopify Apps Store, Shopify Apps) as derived from AVADA Commerce Ranking which is using AVADA Commerce scores, rating reviews, search results, social metrics. The bellow reviews were picked manually by AVADA Commerce experts, if your app about CRM does not include in the list, feel free to contact us. The best CRM app collection is ranked and result in June 16, 2025, the price from $0. You find free, paid CRM apps or alternatives to CRM also. The Top 50+ Shopify Free Apps for Every Store.
Quick Comparisons of the Best Shopify CRM Apps
Logo | App Name | Vendor | Pricing | Rating | Action |
---|---|---|---|---|---|
![]() | Drip Ecommerce CRM | Drip | $49/month | 4.5/5 ⭐️ | |
![]() | Revamp CRM | Revamp | $19/month. 14-day free trial. | 1.8/5 ⭐️ | |
![]() | Retail CRM | MakeBeCool | $11/month | 1.3/5 ⭐️ | |
![]() | Metrilo Growth Platform | Metrilo | From $119/month. 14-day free trial. | 5/5 ⭐️ | |
![]() | Endear Outbound Retailing | Endear | Free plan available. 30-day free trial. Additional charges may apply. | 4.5/5 ⭐️ |
#1 Drip Ecommerce CRM by Drip

Drip Ecommerce helps you to collect, organize, and use every part of customer data across your marketing channels.
You can send emails that communicate to the most appropriate niches so your customers will remember your products. Make behavior-primarily based automation that makes certain your maximum relevant campaigns are in play. You can use dynamic content to display product hints, discount codes, and pinnacle-selling merchandise unique to each patron. With Drip CRM, you will interact with customers in the proper vicinity at the proper time with the right message. With the aid of integrating with and gathering information out of your marketing channels, Drip empowers Shopify stores to create full-coloration campaigns. Build for your client relationships regardless of wherein they are, from the email inbox to text messages to direct mail.
So with every campaign you create, Drip gives a clear insight into the metrics you care approximately. Recognize where your revenue is coming from, what's operating, and where you may optimize.
Features Highlights
- Support to collect and use customer data
- Provide memory experience for every customer
- Engage in the inbox
- Prepare and analyze every strategy
- Use content to display product recommendation
#2 Revamp CRM by Revamp

Revamp CRM, which is developed by Revamp, is a powerful tool for all Shopify eCommerce store owners to grow your business and build stronger relationships with the customers. Revamp CRM provides support for your CRM, email marketing and analytics. For your eCommerce CRM, orders, tickets, invoices, and more are automatically collected then segmented and synced to email marketing provider. The app also keeps your store organized by tagging contacts with words. Additionally, Revamp CRM is a great support for your email marketing campaigns as it automates the process of personalizing emails and sending timely automated email marketing campaigns. The powerful Product Recommendations is also a great support for cross-selling and up-selling in order to boost your sales. Please also note that Revamp CRM is a great assistant for the analytics of your store for better performance. Let’s get Revamp CRM with a 14-day free trial!
Features Highlights
- Customers’ orders
- invoices
- and more are collected on autopilot
- Segment and sync all data to email marketing provider
- Personalize your email marketing campaigns
- Include effective Product Recommendations
- Provide powerful analytics for your business
#3 Retail CRM by MakeBeCool

RetailCRM app can automate the process order of customers in your store.
This app will provide the customer with the multi-criteria evaluation of your online store. The system analyzes the profitability of your business, video display units the conversion fee and the effectiveness of marketing, measures the extent of client loyalty and identifies the sales leaders. Work with the listing of orders. The superior filter allows you to perceive any possible category of order. It could additionally create the template for repetitive operations which saves time spent on order processing. The list may be exported in your laptop. RetailCRM creates process orders entirely in a single window. There are facts about the purchaser, added items, discount schemes, fee techniques and order duties in a single window for every order. However, you could upload another field, if required.
The retailCRM app also lets you measure the overall performance of income managers. So you can manage your store strictly and provide a belief store for customers.
Features Highlights
- Integrate all your social media to customers
- Provide multi-criteria analysis of your store
- Can work with list of orders
- Analyze the information about customer
- Can measure the performance of sales managers
#4 Metrilo Growth Platform by Metrilo

Metrilo Marketing Platform by Metrilo provides a solution for instant ecommerce data analytics which fuels powerful CRM and customized email marketing all on the same platform. With Metrilo, you can understand your visitors and customers better than ever - from their first touch point with your store to their most recent purchase. Metrilo automatically processes customers data to provide valuable insights like the channels of sales that are generating revenues for your business, or where you are losing business. The app also keeps track of rates of conversion across different devices. To enjoy all these amazing features, you are required to pay an amount of $119 a month, starting with a 14-day free trial.
Features Highlights
- Provide clear and detailed revenue analysis
- Provide insightful retention analysis
- Automatically track rates of conversion accross multiple devices
- Segment your emails list for personalized emails
- Support real-time update of orders status
#5 Endear Outbound Retailing by Endear

CRM or Customer Relationship Management is defined as a technology to manage the company's relationships and interactions with customers and potential ones. This CRM plays a pivotal role in business success, especially in online selling. However, it is not easy for any online sellers to target their customers. This Endear Outbound Retailing app will be a solution for them to contribute good reputations with messaging and CRM.
The effective features of Endear Outbound Retailing will be an effective tool to access proactively to customers. With the technology of Endear team, this Endear Outbound Retailing app support the Shopify store owners to segment their customers and find out what kind of customers would be the most potential. Moreover, with the chosen content with client profiles at the right time. Depending on different kind of customers, the app will specify each of them. In addition, the Shopify store owners can send multiple contents via their emails or SMS so that the Shopify sellers can approach their potential customers anywhen and anywhere.
Through the valuable data, this app also allows the app users to understand more about their customer with notes or observations. Therefore, it is possible to drive, track the sales and then make a report about every customer's activities in their shops.
Features Highlights
- Segment and cohort the customers
- Access to customers with the professional content at the right time
- Create unique content which is suitable for each customer
- Send emails and texts
- Connect to customers via SMS
How AVADA Commerce ranks 5 Shopify CRM apps list
These above 5 CRM apps for Shopify are ranked based on following criteria:
- The ratings on $Shopify store
- The app’s rank on search engines
- The prices and features
- The app provider’s reputation
- Social media metrics such as Facebook, Twitter and Google +
- Reviews and assessment by AVADA.io
Top 5+ Shopify CRM Apps
Special thanks to all vendors which contributed the best 5 Shopify CRM apps. We honestly recommend you to give every app above a try if possible. We create Shopify apps review series with the aim of helping Shopify online stores find the best CRM for their website. All of the information on the review (including features, description, prices, and links) is collected from the vendor’s website or their own published page/ selling channels.
The list of the 5 best Shopify CRM apps is kept up-to-date on a regular basis by our team. Please feel free to reach us out if you have any questions related to this app review.
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