7+ Best Shopify Feedback Apps in 2025

The Shopify store owners are always looking for a solution to analyze and measure customers as a Callexa app. By one click survey, this Callexa app which gives the store owners the best chance to increase the sales by motivating the customers to recommend the store’s products to their friends or colleagues. Moreover, this app definitely suitable for the multiple-purpose store. The Callexa app is also a useful solution to track all the products after they are shipped. Besides, with the Net Promoter Score (NPS), all the feedbacks about the products will be collected by the surveys. Based on the result, the online sellers can have real-time comments of customers to improve their service and satisfy the buyer's customers. Therefore, the sales will dramatically increase as well as the number of loyal customers. Last but not least, the ranking of the Shopify store will also be higher compared to their competitors.

Feedback Button, which is released by the Webyze team, is an important tool for all Shopify e-commerce administrators to Add a Feedback button to your store and get precious feedback. With Feedback Button, you are enabled to allow customers to leave feedback and suggestions on your store. By doing so, we make sure that you can get many precious comments to come up with new ideas to improve your store. Engage more tightly with your customers now with us!

Poll and Feedback by S Loyalty can be your best solution for problems that your store is encountering with. After installing, you can get customers’ feedback within 5 minutes. You can know how customers react to your store and products you are selling and gather data which quickly helps you boost the customer experience. Customers can choose from answer options without being required to log in. The app helps you understand the element making them opt for buying from you, how customers discover you or even the reason why they do not want to purchase from you. A quick ask can play an important role in growing your sales business in long-term. You should maximize this chance to capture emails and ask customers more to start as a conversation. Also, Poll and Feedback by S Loyalty is a free app without credit cards and hidden fees. Don’t hesitate to try it if you think your store needs more real conversations to bring them the best care and shopping experience on your store.

Customer Feedback Pro by Onjection Labs is an app which can help you collect actionable insights and encourage repeat purchase. This app has some great features. Firstly, this app allows you to measure customer satisfaction through their feedback. It provides customers a user-friendly form which can be quickly filled up in minimum time to help you find out what customers think about your website and products, what they like and don’t like. Consequently, base on this information you can determine whether the customer will have a repeat purchase. Besides, the automated emails would ask your customers whether they would recommend your store to their friends or family on a scale of 0 to 10 so you can see if they spread positive words about your products. Lastly, you can easily customize your thank you page, which would incentivize the promoters as well as to encourage repeated purchase. Install now and try out this app for free.

It is true that social network is an indispensable part of young people’s lives who belongs to gen Y and gen Z. These generations are those who are open-minded, sensitive to technology and follow hot trends, therefore shopping online is no exception. As a result, OSI Feedback is born to boost store design and customer support. Looking at the name of the app, you can guess that OSI Feedback allows e-stores to gather buyers’ reviews about the store service and items’ quality. The feedbacks will be a good source for store’s managers to come up with new marketing strategies or change the suppliers. Furthermore, the app helps to export the rating results into CSV files. These CSV files support managers to control better the number of inventories in the warehouse. Besides, thanks to OSI Feedback, your stores are able to keep loyal buyers via discounts or special incentive programs. Within the first 15 days after downloading you can try the trial version then pay $27 per month, you can use the full package.

Do you want to get a deep insight into your customers’ trend? You want to boost your revenue, don’t you? These questions are solved with TrueConversion Connect, a new tool for managers to upgrade your reporting system. TrueConversion Connect is designed to serve all types of businesses from small to big ones, hence, the procedure to install as well as use the app is absolutely simple. The app helps you to observe recordings of individual browsing journeys. When you locate customers’ place, you can push your digital marketing. Second, TrueConversion Connect would help you to figure out the reason why shoppers leave your store without buying a product. Brief surveys and polls are shown on your website before clients end their visit. Third, the app integrates with a lot of famous software such as MailChimp, Salesforce, Ontraport and so on to boost your products to reach more buyers. After using a 14-day free trial, you have to upgrade your account into one in three packages: basic plan ($49 per month), plus plan ($ 99 per month), and pro plan ($179 per month).

Feedback Rebates is invented with a view to supporting internet-based shops to launch effective marketing strategies. It is true that reviews play important roles in digital marketing. Therefore, Feedback Rebates is a great solution worth considering. The installation of the app requires no expertise skills and especially no subscription fee. Just click on download and then you can boost the quality of review page. Feedback Rebates provides a lot of great tools allowing users to have an amazing experience. First, the admins of the store can send review requests automatically to buyers. Reviews can be received via Unlimited email and SMS messages. Second, you can give buyers refund when they leave their comments. For example, purchasers would receive $4 back if they reviewed or rated a product which cost $40. Last but not least, Feedback Rebates give you and your team chances to share real stories of products and your contribution with customers.